The US Army Installation Management Command, Family and Morale, Welfare and Recreation Programs, desired to create a new and innovative technology based solution to connect multiple geographically dispersed groups through an online portal community of interest (COI). Leadership provided the vision to modernize the current archaic program methodology to support the modern warfighter and their families more efficiently. The Army required a purpose built portal that would enable ease of access based on specific roles, pre-screened information, that would be user-friendly, non-threatening, and modern. A primary concern was the consolidation of a large and variant data pool. The sensitive troop data was spread across multiple applications hosted by other stakeholders where it needed to be protected, normalized, and shared. The end result required a single portal site turned into one cohesive, interoperable, central, user-friendly, and intuitive interface offering a modern, familiar, and welcoming look and feel to the warfighters and their families.
Three Wire Systems, LLC (Three Wire) has partnered with the Georgia Tech Research Institute (GTRI) to put in a place a transformative technology platform, bridging the technology gap from the previous archaic propriety software system to the newest in secure, reliable and reusable Open Source Software (OSS) frameworks. The highly specialized agile scrum teams have developed the roadmap to iteratively deliver and support modern, open source, cloud hosted, secure, data agnostic application modules to meet the intent of the crucial Army support portal.
The Agile and OSS methodologies allow easy application transition and modernization as the systems grow and mature. Active Duty, Guard, and Reserve components, Soldiers, and Family Members all have different eligibility requirements to receive benefits and services. The portal was designed so that the OSS technology stack behind the scenes incorporated a big data, analytical methodology architecture. The Army can not only separate information, but also use state of the art analytics and modern algorithms to increase the value of the information turned into intelligence to facilitate key decisions. The Team TWS solution enabled the Army, for the first time, to offer up-to-date information to Soldiers and Family Members allowing them to access what they require in real time, with the convenience of a single location. This has allowed decision makers to use a data rich feature set to ensure that portal content remains relevant.
The Army OneSource web portal– architected with security and sustainability in mind–was designed based on a modern, and data driven architecture. By building an OSS modern portal based on these benchmarks, Team TWS was able to modernize the program, while enhancing its security and architecting its future. The legacy customized framework is no longer relevant and is responsible for the most significant sustainment costs for the program. As a result of this augmentation, the Army can now redirect and dedicate limited resources to creating content and enhancing the artificial intelligence of the system itself. The portal was purpose-built, with the underlying technology stack (under the hood) scalability, flexibility and interoperability to drive an incentive for all Agile development teams to enhance the capabilities of this state of the art portal. The solution promotes Agile development and leadership teams to not only work with, but more importantly, embrace technologies and capabilities we have not begun to imagine.