Falls Church, VA – VetAdvisor®, the nation’s experts in proactive preventative care for military veterans, today announced the formation of an Advisory Board comprised of industry leaders: Vice President of Business Development and Monster Government Solutions for Monster Military.com Susan Fallon; The Advisory Board Company Managing Director Stephen Hiscott; CEO and Founder of VIPdesk Mary Naylor; Captain James A. Lovell Federal Health Care Center Suicide Prevention Coordinator Greg Rimoldi; and Behavioral Health Management Solutions, LLC President Dr. Ian Shaffer.
“We’re very proud to add these incredible professionals to our Advisory Board,” says VetAdvisor® CEO Dan Frank. “Their insight into key focus areas of our business such as call center management, career training and placement for veterans, and behavioral health and wellness coaching will prove invaluable. We’re thrilled to be working those who are leaders in their respective fields.”
Fallon is responsible for working with government agencies, industry and non-profit organizations to leverage and expand Military.com’s online community, tools and resources to assist the nation’s service members, veterans and their families, particularly in the areas of military transition and Veteran and Spouse employment.
The Advisory Board Company is a global research, technology, and consulting firm helping hospital and university executives to better serve patients. As Managing Director, Hiscott leads critical areas of strategy and operations, including staffing, training and development, deployment of CRM technology, program launches and innovative relationship models.
Naylor’s VIPdesk provides highly personalized customer loyalty solutions, such as premium concierge and experiential services. VIPdesk’s service solutions are delivered via a network of over 1,200 professional concierges and brand ambassadors located around the world by leveraging advanced call center technology. VIPdesk serves over 10 million customers and clients including MasterCard, Eddie Bauer, Citi, and Mercedes-Benz.
As Suicide Prevention Coordinator at Lovell FHCC Rimoldi has developed policy for the management of veterans identified as high risk for suicide. He is actively involved on a daily basis in managing crisis and high-risk patients. Rimoldi has utilized the innovative Eye Movement Desensitization Reprocessing (EMDR) technique as well as cognitive behavioral therapy and bereavement therapy to assist veterans in healthier management of post-traumatic stress. He has sought out and is a proponent of the creative use of technology such as a texting messaging to provide high-risk veterans with a higher standard of care.
Shaffer is President of Behavioral Health Management Solutions, LLC, a consulting team that supports organizations in their efforts to deliver and manage effective and efficient mental illness and substance use disorder care. Prior to this he served as the Vice President of Behavioral Health Programs, Design and Research at Health Net Federal Services and as Chief Medical Officer of MHN, A Health Net Company. In those roles he was responsible for the clinical development of behavioral health programs for the military.
Advisory Board members provide counsel and insight on all aspects of VetAdvisor’s comprehensive platform of high-tech high-touch personalized coaching for military veterans. For more information on these Advisors as well as VetAdvisor® services, visit www.myvetadvisor.com.