Recently, Web 2.0 technology has enabled the concept of providing an intuitive virtual environment for distributed teams to communicate and collaborate on multiple applications and documents in real time.

There are many use cases for such technology and this includes the following:

• Program Management
• Virtual Operations Center
• Workgroup Training
• Virtual Office
• Mentoring and Coaching ( VetAdvisor® )

For example, the Virtual Operations Center is discussed below:

Bringing People, Applications and Data Together

The Virtual Operations Center is a fully functional solution for distributed teams that collaborate to monitor, manage, and control critical business functions and processes. By having a direct and immediate impact on business productivity and costs, the Virtual Operations Center is designed to be cost-effective within twelve months or less.

The Virtual Operations Center is ideal for the following kinds of tasks:

• Monitoring

  Monitor the real-time status of a business process or workflow. By integrating applications, data stores, and data feeds into the virtual environment, team members can all see the same events in real-time and simultaneously interact with applications, data and each other.

• Managing

  The Virtual Operations Center allows users in the virtual space to control other systems, including devices in the physical world. A full application programming interface (API) provides "read/write" control over external systems and components.

• Training

  Using the out-of-the-box, full VoIP communication suite, text chat, and webcams, team members can be trained and managed in a fully remote setting. This is ideal for ensuring effective on-the-job training and best practices communications in a real work setting.

• Crisis Response

  The unpredictable nature of crisis response means that team members need a solution with anywhere / anytime functionality. The nature of the Virtual Operations Center allows team members to be effective from anywhere and at anytime. Travel to a specific location is not required and, in a crisis, may not be physically possible.

Interactivity and Immersion Foster More Productive Teamwork

Users in a Virtual Operations Center can move independently in the workspace and choose their own point of view. For example, this allows one user to see multiple documents and applications at once, while another user is editing details in a close-up view of a single document. Users see each other’s movements, actions and overall activity level, including indicators of VoIP, video-conferencing, movement between workspaces, and idle time.

Easy to Get Started

Three Wire has partnered with Teleplace (formerly Qwaq) to provide Teleplace's breakthrough application collaboration platform which leverages vPresence™ technology - integrating VoIP, chat, webcam video, presence, and multi-application sharing - to create an environment where employees can get real work done together.

Because meetings take place in a rich data-centric environment, decisions come faster and smarter.

Learn how we can help you tackle some of today's toughest productivity challenges, including distributed teams, increased operational complexity, global sourcing, reduced travel, and constrained budgets, while increasing employee satisfaction and flexibility.